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Selling financial services to aging Baby Boomers requires a different approach for financial marketers, according to Matt Thornhill, President and Founder of the Boomer Project.
He reported to Boomertirement participants that connecting with Boomers requires an understanding that they:
- Do not see themselves as old… yet. They consider themselves to be middle-aged.
- Feel much younger than they are – in fact, Boomer Project research shows the average Boomer feels 10 years younger than his/her actual age.
According to Thornhill, the “new rules” for selling and marketing financial services to this unique generation include:
- Using emotional images and concepts
- Framing your message in the positive, literally
- Understanding the changing values of today’s Boomer
- Making the message personal, for “me”
- Providing information, not “facts”
- Using life stage or life style, not “age”

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Boomertirement Session: The New Rules for Selling to Boomers |
Top Ten Things Financial Marketers Should Do to Connect with Today’s Boomer Consumer
Boomer Project News Release
Boomer Project Web site
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